Frequently Asked Questions (FAQ) - The Stuffed Shop

1. What types of stuffed animals do you offer?

The Stuffed Shop offers a diverse range of stuffed animals, including plush toys, cuddly creatures, and themed collections. Our inventory is constantly updated with new arrivals to cater to various preferences.

2. How can I place an order?

Ordering from The Stuffed Shop is easy! Browse our online store, choose your favorite stuffed animals, and add them to your cart. Follow the checkout process to provide shipping details and payment information.

3. Is Delivery FREE?

Yes, delivery is free in the USA for all orders. 

4. What payment methods do you accept?

We accept various payment methods, including credit/debit cards and other secure online payment options. All transactions are processed through a secure payment gateway to ensure the safety of your personal information.

5. Can I modify or cancel my order after placing it?

Unfortunately, modifications or cancellations may be impossible once an order is placed. Please double-check your order before confirming the purchase. Contact our customer support team immediately for assistance if you encounter any issues.

6. What is your return and exchange policy?

We want you to be satisfied with your purchase. If you are unhappy with your order, please refer to our Return and Exchange Policy for detailed information on initiating returns or exchanges.

7. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package's status and estimated delivery date. Visit our Order Tracking page for more details.

8. Are the stuffed animals safe for children?

Yes, our stuffed animals are designed with safety in mind. They undergo rigorous testing to meet safety standards and regulations. However, always supervise young children during playtime to ensure a safe experience.

9. How can I contact customer support?

For any questions, concerns, or assistance, please get in touch with our customer support team through the Contact Us page on our website. We strive to respond to inquiries promptly.

10. Do your products come from the United States?

Unfortunately, not yet. To support the US economy and create jobs, we are growing our business and reinvesting much-needed funds into setting up an American manufacturing plant. This is our end goal. Your support by purchasing our product puts us one step closer.